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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K W

K W

July 23, 2024

5  out of  5
rating by K W
"This State Farm Team really looked out on me and my children when a family tragedy happened!! They made sure we had the insurance we needed and made sure we could afford it! Thank You State Farm 🥰"
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Earl Kimbrough

March 4, 2024

1  out of  5
rating by Earl Kimbrough
"terrible co nice propel but will lie in a heart bet"
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Zybarious Fields

December 25, 2023

5  out of  5
rating by Zybarious Fields
"The service is the best. Brandy is always available and if not she immediately get back with me. The best insurance company ever"
We responded:
"Thank you, Zybarious, for your kind words! We are glad to hear Brandie provided you with a positive insurance experience. Please let us know if you require further assistance! -Frank"
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Anna George

December 14, 2023

4  out of  5
rating by Anna George
"Always easy to work with and can get in and out fast!"
We responded:
"We are so glad you had a great experience at Frank Chiles State Farm, Anna! Thank you for your review and for choosing us for your insurance needs! -Frank "
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Derick Swindol

December 12, 2023

5  out of  5
rating by Derick Swindol
"Very professional with guick response would recommend to anyone that need any type insurance!!!!!"
We responded:
"Thank you for your review and recommendation of Frank Chiles State Farm, Derick! So glad you found our team to be helpful and responsive! We appreciate your business! -Frank"
Profile photo of Jeffery Jordan

Jeffery Jordan

December 11, 2023

5  out of  5
rating by Jeffery Jordan
"Great friendly staff, they always go above and beyond to help take care of my insurance needs!"
We responded:
"Thank you for your positive feedback, Jeffery! We're delighted to hear that our team consistently goes above and beyond to assist with your insurance needs! Providing friendly and exceptional service is our goal and we thank you for choosing Frank Chiles State Farm! -Frank"
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Lance Eskridge

December 9, 2023

5  out of  5
rating by Lance Eskridge
"Mr Frank Childs has been my agent since I was 15, purchasing my first car. He and the ladies in the office are always, timely, professional, and accommodating. I highly recommend them for your insurance needs."
We responded:
"Thank you for your kind words and for your longstanding loyalty to Frank Chiles State Farm, Lance! We're thrilled to hear that you've consistently helpful and accommodating service from us! Your recommendation means a lot to us and we appreciate your business! Look forward to continuing to serve your insurance needs! -Frank "
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Monique Tice

December 8, 2023

5  out of  5
rating by Monique Tice
"Great staff friendly Help you make the best insurance deal for car and home"
We responded:
"Thank you for your review, Monique. Our goal here at Frank Chiles State Farm is to make every experience a positive one. We enjoy having you as a customer! -Frank "
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Brittney Moore

December 8, 2023

5  out of  5
rating by Brittney Moore
"The best insurance place around !! Great prices & policies , attentive, knowledgeable , and friendly staff . They went above and beyond to help me when I had my first car wreck and my car was totaled . Brandie is my favorite 🫶🏼"
We responded:
"Brittney, we are delighted to have you as a customer. Thank you for your kind words!"
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Rita Robinson

December 7, 2023

5  out of  5
rating by Rita Robinson
"Charlea helped me with some changes I needed to make to my coverage. She was very polite and patient with me and made sure I understood the changes I needed to make."
We responded:
"We are so pleased to hear how your recent interaction with Charlea went! Thank you for your review! -Frank "
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Philip Drumheller

December 7, 2023

5  out of  5
rating by Philip Drumheller
"Frank Chiles and his staff (most recently I have been helped by Brandie, Charlea, and Hannah) are extremely knowledgeable, nice, and helpful. State Farm is a very solid company and it is represented well by the good people in Frank’s office in Starkville."
We responded:
"Thank you for your review, Phillip. We are so happy you find our team knowledgeable, nice, and helpful. We appreciate your business! -Frank"
Profile photo of Hans Crmablet

Hans Crmablet

December 7, 2023

5  out of  5
rating by Hans Crmablet
"These are some great people working here. They have great customer service, they explain everything and inform you of any changes to policies, lastly all the staff is always so helpful and friendly"
We responded:
"It is always a pleasure to serve clients such as you, Hans! -Frank "
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bill phillips

December 7, 2023

5  out of  5
rating by bill phillips
"The office of Frank Chiles goes above and beyond to take care of your needs. Brandi is my go to person ."
We responded:
"Thank you for your kind words. We agree Brandie is one of a kind! Thank you for allowing us to serve you! -Frank "
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Dolly Tompkins

December 7, 2023

5  out of  5
rating by Dolly Tompkins
"State Farm has treated me really well anytime that I had an accident or house fire. Frank Chiles And crew does a wonderful job."
We responded:
"Thank you, Dolly for your review. We are happy we could help you during tough times! -Frank "
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Andrew Parker

December 7, 2023

5  out of  5
rating by Andrew Parker
"Great experience Hannah was the best"
We responded:
"Andrew, we are thrilled to hear you had a great experience with Hannah! Thank you for your support! -Frank"
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J R

December 6, 2023

5  out of  5
rating by J R
"Always super quick and personable!"
We responded:
"We are so happy to hear you find our team quick and personable! Those are two qualities we strive for! Thank you for your continued support! -Frank "
Profile photo of Jame Andy

Jame Andy

December 6, 2023

5  out of  5
rating by Jame Andy
"The employees are amazing!"
We responded:
"Thank you for taking the time to give us a five-star review. We are delighted to know you find our employees to be amazing! We are pretty fond of them also! -Frank "
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James Covington

December 6, 2023

5  out of  5
rating by James Covington
"My agent and his staff always are very helpful and courteous!!"
We responded:
"James, we are so be able to service you! Thank you for taking the time to leave us a review! -Frank "
Profile photo of Genna Carver

Genna Carver

December 6, 2023

5  out of  5
rating by Genna Carver
"Frank Chiles and his team will take care of all of your insurance needs. They are very personal and treat all of their clients like family. Would highly recommend!"
We responded:
"Thank you for the recommendation, Genna. We are pleased our team was able to make you feel like family! -Frank "
Profile photo of Kenneth Rogers

Kenneth Rogers

December 6, 2023

5  out of  5
rating by Kenneth Rogers
"State Farm is a good insurance company. Frank Chiles and his staff have been easy to work with. They have assisted my family in our times of need and have provided information when we have called them. I recommend State Farm for your insurance needs."
We responded:
"Thank you for your positive feedback and recommendation, Kenneth! We're delighted to hear that Frank Chiles and our team have been able to assist your family in times of need and provided you with easy and helpful service! We appreciate your review! -Frank"
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Lydia Quarles

December 6, 2023

5  out of  5
rating by Lydia Quarles
"Frank and his staff are phenomenal. They are always on top of your issues, always responsive, and always courteous. You cannot beat that kind of service!"
We responded:
"We are so glad you find our team responsive and courteous! Thank you for your review and business! We are so happy to be able to serve you! -Frank"
Profile photo of Ken Daniels

Ken Daniels

December 6, 2023

5  out of  5
rating by Ken Daniels
"Been dealing with them for years . Very professional staff with friendly and smiling attitudes. They are really concerned about my well being and strive to make sure I’m properly insured . Would recommend to everyone."
We responded:
"Thank you for being such a loyal customer for years! We are so happy to hear that you find our team friendly! We appreciate your business and your review! -Frank "
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Demetric Halbert

December 6, 2023

5  out of  5
rating by Demetric Halbert
"C.L. was attentive and amazing"
We responded:
"We are so glad you found our team to be attentive and amazing, Demetric! Thanks so much for your review of Frank Chiles State Farm! -Frank"
Profile photo of Linda McLeod

Linda McLeod

December 6, 2023

5  out of  5
rating by Linda McLeod
"When I lived in Starkville, Mr. Chiles has always been there when I needed him. One of my best memories is when my son was ready to drive, Mr. Chiles sat him down and discussed being a responsible driver and gave him a quarter so Rob could call him if Rob was too nervous to call us (Rob always called us the few times there was a car accident), but knowing that Rob had a backup was wonderful to me. This SF office is like having family behind us."
We responded:
"Thank you for sharing your heartfelt experience! We are delighted to hear that Mr. Chiles and our team have been there for you and your son in such a meaningful way! We are thrilled you find the Frank Chiles State Farm team to be like another family! -Frank "
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Richard Linley

December 6, 2023

5  out of  5
rating by Richard Linley
"Great Rates, easy claims process and Brandie makes doing business with them a pleasure. Highly Recommend!"
We responded:
"We are delighted to hear that you've had a great experience with our team, especially with Brandie! Thank you for your positive feedback and recommendation of Frank Chiles State Farm! -Frank"