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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kay Brocato

Kay Brocato

February 18, 2023

5  out of  5 rating by Kay Brocato
"When my husband and I chose to relocate to Starkville, MS for what we assumed would be a short time, we went to State Farm for our insurance strictly because of name recognition. Both our families had traded with State Farm for years, so name brand loyalty was the hook that got us—as a young married couple— to seek insurance from the State Farm brand. But after we got our agent, Mr. Frank Chiles, we quickly learned that a “brand” only goes so far. It’s the individual people of the brand who make the loyalty stick. Fast forward to now, nearly 30 years after first meeting Frank and his many fantastic staff members over the years, we will most likely always be State Farm clients. Insurance is the stuff of many chances. Some call it “grace” some call it “risk protection” and likely many other terms are used for insurance, some lovely, some not so much. Most recently, I’ve come to know insurance, State Farm, and my agent + his team as protectors and safety keepers. When trees fall on your house and deer run in front of your car, you face death and it’s scary. Then, you face financial crises to afford all the damage recovery. Frank Chiles and his team have protected us and kept us safe during the post-catastrophe moments with kindness, care, and compassion. State Farm, you’ve got our business for life because of the people who represent you from the local store front in small town USA. Mr, Frank, you’ve got our business for life because you are you. Thank you so much for taking care of our family. "

Pretty Little Prizes

August 10, 2022

5  out of  5 rating by Pretty Little Prizes
"So friendly and knowledgeable! Thanks so much!"

dipesh adhikari

August 6, 2021

5  out of  5 rating by dipesh adhikari
"Great service."

Gigi Gibson

November 18, 2020

5  out of  5 rating by Gigi Gibson
"Frank Childs is as good as they come! Not only is he a truly loving neighbor and friend, but he's also a great insurance agent. I've known him almost all my life and after 66 years, I can endorse him and his stellar, professional office staff with as many stars as there are in the sky! Five isn't enough."

Lance Eskridge

February 12, 2020

5  out of  5 rating by Lance Eskridge
"I and my family have been doing business with Mr. Chiles all my Life. I recently moved back after 30 yrs living all around the United States. Professional and accommodating staff with a lot of experience. Highly recommend."