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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Javier Oquendo

December 30, 2024

5  out of  5
rating by Javier Oquendo
"Very fast and professional"
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Kenneth Widner

December 24, 2024

5  out of  5
rating by Kenneth Widner
"Everyone in the office is very helpful regardless of whether I am adding something to my policy or submitting a claim. They do their best to get me taken care of to my satisfaction."
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John Gaskin

December 20, 2024

5  out of  5
rating by John Gaskin
"Frank and his team are always very friendly and responsive. We were traveling and bought a car out of state- they were able to quote, bind, and get me an insurance card in no time at all."
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Chris Warren

December 18, 2024

5  out of  5
rating by Chris Warren
"Very friendly and helpful service. I would highly recommend"
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Jarvis Evans

December 17, 2024

5  out of  5
rating by Jarvis Evans
"I highly recommend State Farm for insurance. The employees at this particular location are very professional and helpful. They gave me a quote and even took the time out to explain everything that came with my policy l. The were super nice and respectful!"
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Johnny & Betty Ann Folsom

December 17, 2024

5  out of  5
rating by Johnny & Betty Ann Folsom
"Coming back from Natchez, I hit a deer in the wee hours of Saturday morning. State Farm called me in the car right away. I was confused as to whether it was for real. So later in the day I contacted Frank Chiles at home. I hated to bother him, but he was so very helpful. He gave me the number of a reputable towing service. And the car was delivered Cannon Ford for repairs. Wonderful, caring help from Frank Chiles State Farm."
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Jo Watts

December 16, 2024

5  out of  5
rating by Jo Watts
"Very helpful with my car event."
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Neeraj Rai

December 7, 2024

5  out of  5
rating by Neeraj Rai
"Interactions with office staff (Brandie Tedford) have always been a great experience (prompt and informative)."
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Kenneth Wolf

December 5, 2024

5  out of  5
rating by Kenneth Wolf
"Sara Joe is awesome on all accounts"
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K W

July 23, 2024

5  out of  5
rating by K W
"This State Farm Team really looked out on me and my children when a family tragedy happened!! They made sure we had the insurance we needed and made sure we could afford it! Thank You State Farm 🥰"
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Earl Kimbrough

March 4, 2024

1  out of  5
rating by Earl Kimbrough
"terrible co nice propel but will lie in a heart bet"
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Zybarious Fields

December 25, 2023

5  out of  5
rating by Zybarious Fields
"The service is the best. Brandy is always available and if not she immediately get back with me. The best insurance company ever"
We responded:
"Thank you, Zybarious, for your kind words! We are glad to hear Brandie provided you with a positive insurance experience. Please let us know if you require further assistance! -Frank"
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Anna George

December 14, 2023

4  out of  5
rating by Anna George
"Always easy to work with and can get in and out fast!"
We responded:
"We are so glad you had a great experience at Frank Chiles State Farm, Anna! Thank you for your review and for choosing us for your insurance needs! -Frank "
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Derick Swindol

December 12, 2023

5  out of  5
rating by Derick Swindol
"Very professional with guick response would recommend to anyone that need any type insurance!!!!!"
We responded:
"Thank you for your review and recommendation of Frank Chiles State Farm, Derick! So glad you found our team to be helpful and responsive! We appreciate your business! -Frank"
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Jeffery Jordan

December 11, 2023

5  out of  5
rating by Jeffery Jordan
"Great friendly staff, they always go above and beyond to help take care of my insurance needs!"
We responded:
"Thank you for your positive feedback, Jeffery! We're delighted to hear that our team consistently goes above and beyond to assist with your insurance needs! Providing friendly and exceptional service is our goal and we thank you for choosing Frank Chiles State Farm! -Frank"
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Lance Eskridge

December 9, 2023

5  out of  5
rating by Lance Eskridge
"Mr Frank Childs has been my agent since I was 15, purchasing my first car. He and the ladies in the office are always, timely, professional, and accommodating. I highly recommend them for your insurance needs."
We responded:
"Thank you for your kind words and for your longstanding loyalty to Frank Chiles State Farm, Lance! We're thrilled to hear that you've consistently helpful and accommodating service from us! Your recommendation means a lot to us and we appreciate your business! Look forward to continuing to serve your insurance needs! -Frank "
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Monique Tice

December 8, 2023

5  out of  5
rating by Monique Tice
"Great staff friendly Help you make the best insurance deal for car and home"
We responded:
"Thank you for your review, Monique. Our goal here at Frank Chiles State Farm is to make every experience a positive one. We enjoy having you as a customer! -Frank "
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Brittney Moore

December 8, 2023

5  out of  5
rating by Brittney Moore
"The best insurance place around !! Great prices & policies , attentive, knowledgeable , and friendly staff . They went above and beyond to help me when I had my first car wreck and my car was totaled . Brandie is my favorite 🫶🏼"
We responded:
"Brittney, we are delighted to have you as a customer. Thank you for your kind words!"
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Rita Robinson

December 7, 2023

5  out of  5
rating by Rita Robinson
"Charlea helped me with some changes I needed to make to my coverage. She was very polite and patient with me and made sure I understood the changes I needed to make."
We responded:
"We are so pleased to hear how your recent interaction with Charlea went! Thank you for your review! -Frank "
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Philip Drumheller

December 7, 2023

5  out of  5
rating by Philip Drumheller
"Frank Chiles and his staff (most recently I have been helped by Brandie, Charlea, and Hannah) are extremely knowledgeable, nice, and helpful. State Farm is a very solid company and it is represented well by the good people in Frank’s office in Starkville."
We responded:
"Thank you for your review, Phillip. We are so happy you find our team knowledgeable, nice, and helpful. We appreciate your business! -Frank"
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Hans Crmablet

December 7, 2023

5  out of  5
rating by Hans Crmablet
"These are some great people working here. They have great customer service, they explain everything and inform you of any changes to policies, lastly all the staff is always so helpful and friendly"
We responded:
"It is always a pleasure to serve clients such as you, Hans! -Frank "
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bill phillips

December 7, 2023

5  out of  5
rating by bill phillips
"The office of Frank Chiles goes above and beyond to take care of your needs. Brandi is my go to person ."
We responded:
"Thank you for your kind words. We agree Brandie is one of a kind! Thank you for allowing us to serve you! -Frank "
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Dolly Tompkins

December 7, 2023

5  out of  5
rating by Dolly Tompkins
"State Farm has treated me really well anytime that I had an accident or house fire. Frank Chiles And crew does a wonderful job."
We responded:
"Thank you, Dolly for your review. We are happy we could help you during tough times! -Frank "
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Andrew Parker

December 7, 2023

5  out of  5
rating by Andrew Parker
"Great experience Hannah was the best"
We responded:
"Andrew, we are thrilled to hear you had a great experience with Hannah! Thank you for your support! -Frank"
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Jennifer Ryan

December 6, 2023

5  out of  5
rating by Jennifer Ryan
"Always super quick and personable!"
We responded:
"We are so happy to hear you find our team quick and personable! Those are two qualities we strive for! Thank you for your continued support! -Frank "